Frequently Asked Questions
What are the accepted payment methods?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover.
Can I get a refund if I need to cancel my registration?
Registration is fully refundable until Dec. 18, 2025, at midnight (Arizona time). To request a refund, email [email protected] with the subject line Refund Request. After midnight on Dec. 18, 2025, you can no longer receive a refund, but you can transfer your registration to another person. To make a transfer, email [email protected] with the subject line Transfer.
Which airport is closest to ASU?
Phoenix Sky Harbor International Airport (PHX) is the closest and most convenient airport to the ASU Tempe campus.
How do I get from the airport to campus?
The ASU Tempe campus is about a 10-minute trip by car or an easy ride on the Valley Metro light rail. Taxis, private shuttles, Uber, Lyft, or Waymo, a self-driving car service that operates in parts of the Phoenix area, are also available.
Where do I park during the conference and how much does it cost?
The closest visitor parking to the Memorial Union (where main conference sessions will take place) is the Apache Boulevard Parking Structure. For current rates and a full list of options, visit the ASU Parking and Transit Services page.
Will there be shuttle services available?
For those needing on-campus transportation accommodations, please indicate your request on the registration form. If you need assistance after submitting the form, email [email protected].
Will meals be provided?
Your registration includes the following meals and refreshments:
- Welcome Reception on May 17 (hors d'oeuvres)
- Continental breakfast, morning and afternoon snacks, and dinner on May 18
- Continental breakfast, morning and afternoon snacks on May 19
- Daily coffee and water service
Please indicate any special dietary needs on your registration form. If you need assistance after submitting the form, email [email protected].
Are there vegetarian, vegan, or gluten-free options nearby?
Yes. All conference-hosted meals will include options for those with dietary restrictions. Please indicate any special dietary needs on your registration form so we can plan accordingly. If you're looking to explore additional dining options, Green New American Vegetarian, Loving Hut, The Bodhi, Cafe Lalibela, Pita Jungle, and Flower Child are all excellent nearby choices. These establishments are within a short distance of the ASU Memorial Union and offer convenient selections for various dietary needs. For dining locations and hours, visit the Sun Devil Hospitality Tempe Dining page.
How will I know if my proposal has been accepted?
You will receive an email once your proposal has been accepted.
What technology and equipment will be available for presenters?
Standard audiovisual equipment will be provided in all session rooms, including a projector, screen, microphones, and a connection for laptops.
Will session recordings or presentation slides be available after the event?
Recordings will not be available.
What accessibility accommodations are available?
HERU 2026 is committed to providing an inclusive and accessible experience for all participants. If you require accommodations such as mobility support, campus transportation, sign language interpretation, or other services, please indicate your needs on the registration form. For additional requests after registering, email [email protected].
Are there accommodations for breastfeeding/lactation needs?
Yes. Private lactation spaces will be available during the conference. If you would like access to a lactation room, please indicate this on your registration form. You can also view campus lactation resources, including locations and access information.
Who do I reach out to for technical support?
For technical support related to the conference or registration, please email [email protected].
Who should I contact for general inquiries?
Please email [email protected] with general questions.